Participant information
Working Together Respectfully
Good support is a shared relationship. Participants and representatives are asked to provide accurate information, communicate changes, treat workers respectfully and help maintain a safe support environment.

Information you can use
Your individual service agreement will explain practical responsibilities, notice arrangements and how concerns or changes are handled.
Choice, clarity and control
We explain options in plain language, invite questions and record agreed arrangements clearly. You can involve a family member, nominee, advocate or another person you trust.
Support availability depends on your individual circumstances, funding arrangements, location and our capacity to provide the right support safely.
Official resources
Check current NDIS guidance
Bright Smile Care Services is an independent disability support provider. For official scheme information, use these Australian Government resources.
A clear next step
Ready to take the next step?
Talk to Bright Smile Care Services about support that fits your goals, preferences and everyday life.
