Support enquiries across NSW, Canberra and metropolitan Melbourne 0423 532 896

Participant information

Working Together Respectfully

Good support is a shared relationship. Participants and representatives are asked to provide accurate information, communicate changes, treat workers respectfully and help maintain a safe support environment.

A participant and support professional planning together

Information you can use

Your individual service agreement will explain practical responsibilities, notice arrangements and how concerns or changes are handled.

Choice, clarity and control

We explain options in plain language, invite questions and record agreed arrangements clearly. You can involve a family member, nominee, advocate or another person you trust.

Support availability depends on your individual circumstances, funding arrangements, location and our capacity to provide the right support safely.

Official resources

Check current NDIS guidance

Bright Smile Care Services is an independent disability support provider. For official scheme information, use these Australian Government resources.

A clear next step

Ready to take the next step?

Talk to Bright Smile Care Services about support that fits your goals, preferences and everyday life.

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