Support enquiries across NSW, Canberra and metropolitan Melbourne 0423 532 896

Participant information

Your Rights Matter

You have the right to be treated with dignity and respect, make choices about your supports, have your privacy protected and communicate in ways that work for you.

A participant and support professional planning together

Information you can use

You also have the right to feel safe, maintain your cultural identity, access information about your services, make a complaint and change providers without fear of unfair treatment.

Choice, clarity and control

We explain options in plain language, invite questions and record agreed arrangements clearly. You can involve a family member, nominee, advocate or another person you trust.

Support availability depends on your individual circumstances, funding arrangements, location and our capacity to provide the right support safely.

Official resources

Check current NDIS guidance

Bright Smile Care Services is an independent disability support provider. For official scheme information, use these Australian Government resources.

A clear next step

Ready to take the next step?

Talk to Bright Smile Care Services about support that fits your goals, preferences and everyday life.

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